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We are delighted to support a number of industry events around the world, which enable you to meet the SDI team and learn more about what SDI can do for you.
We will be taking part in the following events in the next few months, so please come and see us.
SDIe Experience Event: Create a Best Practice IT Service Centre
18 August 2010, Maple House Birmingham
Creating a Best Practice IT Service Centre is the holy grail for many service desks. Creating this best practice service desk requires inspiring leadership, passion, energy and enthusiasm from all those involved in the delivery of service, from analyst through to manager...
SDIe Experience Event: A Service Desk Manager's Guide to Intelligent Leadership
29 September 2010, The National Rail Museum, York
Leadership is the "process of social influence in which one person can enlist the aid and support of others in the accomplishment of a common task." Sounds simple? There are many well documented and popular theories about what leadership is, the different styles of leadership and the relationship between leadership effectiveness and performance, but what does this mean on a practical level..?
SDIe Leadership Workshop: The Refreshing Leader
5 October 2010, Manchester
7 October 2010, London
SDI has invited the legendary Kirk Weisler, Chief Morale Officer, to host a one-day practical and action-led workshop to help leaders of IT service desks, just like you, in their quest to become positively contagious and light up everyone around them.
